AI and business processes.
Practical guides on EU webshop obligations, AI visibility in answer engines, and what AI can realistically do in a small company.
- Ecommerce
- Consumer protection
- Flash
The withdrawal button is mandatory from today (19 June 2026)
From 19 June 2026, webshops in Croatia must have a unilateral withdrawal button. Legal basis: Article 81.a of the Zakon o zaštiti potrošača (NN 59/2026) and Directive (EU) 2023/2673.
19 June 2026Read- Ecommerce
- AI visibility
- Flash
AI traffic to Croatian webshops up 410% (Arbona Pulse Q1 2026)
Arbona Pulse Q1 2026: traffic from AI tools (ChatGPT, Perplexity, Gemini…) to Croatian webshops up 410%, transactions up 1,305% year on year. AI is still 0.4% of traffic, but it converts 45% better than the all-channel average.
17 June 2026Read- Ecommerce
- AI visibility
- Guide
Webshop AI visibility 2026: how to get ChatGPT and Perplexity to recommend you (a short guide)
More and more buyers ask AI search engines “where can I buy…”. What AEO (optimisation for AI search) is, how an AI picks who to recommend, and the 5 things that determine your webshop's visibility in AI answers.
16 June 2026Read- Ecommerce
- Consumer protection
- Guide
The withdrawal button 2026: a short guide for webshops (mandatory from 19 June)
From 19 June 2026, every Croatian webshop must have a unilateral withdrawal button (Art. 81.a of the Consumer Protection Act, NN 59/2026). What it has to do, who it binds, and how to comply in 4 days.
15 June 2026Read