Every order had to be keyed into the ERP, confirmed to the customer and reflected in stock levels: three separate tools and 8 to 12 minutes per order. At around ten orders a day that is hours of admin every week, and the occasional stock error caused delivery problems.
Automating order processing and stock synchronisation
How a webshop freed its team from 8 to 12 minutes of admin per order and put an end to stock errors.
Automate the whole flow from order to dispatch and free the team from repetitive data entry, with no errors in the data.
I built an automated workflow that:
- 01picks up the order from the webshop the moment it lands
- 02creates the invoice and emails the customer a confirmation
- 03updates stock levels in the ERP automatically
- 04tells the warehouse to prepare the dispatch
- 05keeps order status in sync across every system
The system is connected to WooCommerce, the ERP and the email client. All of it happens in seconds, without a single click.
Time per order fell from 8 to 12 minutes to under 30 seconds. Entry errors and stock discrepancies are gone. The team now works on customer support and product instead of repetitive admin.
94%
less manual work
What actually changed.
Before
- Orders keyed into the ERP by hand
- Confirmation emails sent one by one
- Stock levels drifting out of line
- Hours of admin every day
After
- Automated order flow
- Instant email confirmations
- Stock accurate in real time
- Team freed up for support
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